David Barbero

David Barbero has a diverse work experience spanning over several industries and roles. David is currently serving as the Senior Director of Customer Success at Quantifind since January 2022. Previously, they held the position of VP Global Customer Success at Arachnys from November 2018 to March 2020.

From January 2010 to December 2017, David worked as the SVP of Global Client Services at IntraLinks, where they led various aspects of Intralinks Client Services, focusing on driving high customer satisfaction and repeat business. Before that, they held the role of Vice President of Integrated Solutions at ChoicePoint Government Services (CGS) from April 2006 to May 2009. David managed all aspects of the organization, including sales, marketing, and operations.

David has also worked as the Director of North American Delivery at Chordiant Software from March 2004 to April 2006, where they were responsible for delivering CRM and BPM software solutions in the credit card industry. David managed account management and program management organizations.

Prior to that, they served as the Director of Program Management and Operations at REDSIREN, Inc from February 2003 to March 2004. David was responsible for the delivery of consulting services, including vulnerability assessments and industry benchmarking.

From January 1998 to January 2002, David held the position of Vice President of Customer Operations at VORTECS, Inc, overseeing service and maintenance revenue for a call center services company. David managed a team of 43 employees and generated $6M in annual revenue.

David also has experience working as a Manager at Dictaphone Corporation from January 1998 to January 1999, where they turned around a failing services organization and successfully implemented contact center solutions for Fortune 100 companies.

Their early career includes the role of Director at EIS International, Inc from January 1995 to January 1998, where they managed a $80 million operations organization responsible for implementing outbound telemarketing and collections products and services.

Overall, David Barbero has a proven track record of driving customer success, managing diverse teams, and delivering high-quality solutions in various industries.

David Barbero has an MBA in Finance and Investment Banking from Hofstra University. David also holds a BA in Mathematics; Computing and Applied Mathematics from the University at Buffalo.