Gul Baz Khan

Gul Baz Khan has over 15 years of experience in various roles related to customer service, operations, and management. Gul Baz'smost recent position was at Quantium, where they served as the Product Support & Operations Lead. In this role, they were responsible for managing service delivery for retail products across multiple countries and overseeing over 600 multinational clients. Gul Baz implemented and managed global processes, defined standards for customer service and communication, and led a team of product support and operations professionals. Prior to this, Gul Baz worked as the Manager Client Support, APAC at PrecisionLender, where they developed and implemented client support strategies and led the client support team. Gul Baz also held the position of Customer Experience Manager at Mojo Power, reporting to the Chief Marketing Officer and focusing on driving customer loyalty and leading the customer experience team. Earlier in their career, Gul Baz worked at HBL - Habib Bank Limited as the DGM - Customer Experience Manager, where they managed the customer experience function and handled complaints resolution. Gul Baz also served as the SM - Network Planning Manager at HBL, where they designed and implemented GIS systems and conducted market analysis. Gul Baz Khan began their career at Maersk Line as a Senior Sales Executive, responsible for sales drives, equipment flow forecasting, prospecting for allocations, and market intelligence reporting. Prior to that, they worked as an Executive Sales at PSO, where they played a key role in the implementation of SAP and managed marketing and sales of petroleum products.

Gul Baz Khan pursued their education in a chronological manner, starting with a Bachelor's degree in Computer Sciences from Iqra University in 1998. Gul Baz then went on to obtain a Master's degree in Marketing/MIS from the Institute of Business Administration, graduating in 2002.

In addition to their formal education, Gul Baz Khan has also obtained several certifications. Gul Baz completed a certification in Wealth Management from the Chartered Institute of Securities & Investment, U.K in February 2014. In January 2019, they obtained a certification in Managing Customer Expectations for Managers from LinkedIn. It should be noted that there is information about another certification, the Project Management Professional certification from the Project Management Institute - USA, but the specific month and year of obtaining this certification are not provided.