Ting Chen

Ting Chen is an accomplished data scientist with extensive experience in customer experience improvement, pricing and promotion optimization, and lending process optimization. At Quantium, Ting developed an AI-powered product to measure customer experience and created a Gradient Boosting Model to analyze its drivers. Prior experience includes implementing a promotion effectiveness tool at Woolworths and optimizing loan processing times at ANZ by developing predictive models. Ting also held internships at EY and Grant Thornton Singapore, focusing on human resource process improvement through analytics. Academic qualifications include a Bachelor of Commerce from the University of Melbourne and a First Class Master of Business Analytics from Melbourne Business School.