Jonathan L. has extensive experience in technical engineering and support, currently serving as a Technical Engineer at Quantum Design since July 2021, where responsibilities include the installation and maintenance of instrument systems in the ASEAN region, customer liaison, and document translation. Prior to this role, Jonathan spent over 11 years at AB SCIEX, progressing from a Field Services Representative to a Test Specialist, overseeing production teams, troubleshooting complex instruments, and managing service agreements. Earlier career roles at AMD and Barudan Asia involved engineering assistance, production audits, and commissioning of automated equipment. Jonathan holds a Bachelor of Engineering in Electronics from the Singapore Institute of Management and has significant expertise in enhancing service efficiency and maintaining high standards in customer service.
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