Cameron Couch

Cameron Couch is a seasoned professional in customer success and engineering, currently serving as Senior Manager of Customer Success Engineering at Quantum Metric since September 2021. In this role, Cameron leads and develops a team of engineers to achieve net retention targets while providing coaching and guidance. Previous positions at Quantum Metric include Senior Customer Success Engineer and Customer Success Engineer, where Cameron utilized advanced SQL and JavaScript to enhance product offerings and customer support. Prior experience at Verint involved maintaining and developing codebases using various programming languages, while a long tenure at GameStop included leadership roles, culminating in a District Leader position recognized for exceptional customer experience and operational success. Cameron holds a Bachelor of Science in Business, Management & Leadership from Capella University and multiple associate degrees in Business Administration from various institutions.