Melinda Wright

Melinda Wright is a Senior Customer Success Manager currently at Quantum Workplace, where they focus on enhancing team performance. They have a comprehensive background in customer service and success management, human resources, and organizational development, having previously held roles such as Director of Customer Success at HappyOrNot and Install Premier Project Manager at Mood Media. Melinda's expertise includes streamlining processes, training and mentoring staff, and managing client relations, demonstrated by a notable ability to reduce bad debt and maintain low cancellation rates. Currently pursuing an Associate of Science in Business Administration and Management Human Resource at Valencia College, they continue to prioritize clear communication and strategic direction in their work.