Euclene Walter

Euclene Walter has extensive experience in customer service and sales, currently serving as a Service Sales Associate at Quantum since January 2002, where responsibilities include establishing work schedules, managing workflow, handling client escalations, and monitoring compliance with Service Level Agreements in a 24/7 call center environment. Prior to this role, Euclene worked at Comfort Systems USA from January 2000 to January 2002 as a Customer Service Representative and Project Lead, focusing on service calls, customer issue resolution, and managing high volumes of calls daily. Euclene pursued studies in Business Administration at Dominican University of California from 1986 to 1988.