Isabel Vigil is an experienced professional with a robust background in support and engineering management. Currently serving as a Senior Support Account Manager at ServiceNow since September 2022, Isabel has held multiple leadership roles at Quantum since April 2008, including Sustaining Engineering Manager, North American Software Product Support Manager, and Software Escalation Manager. Prior experience includes working as a Database Administrator at Trizetto from June 2006 to April 2008, a Senior Support Engineer at Sybase, Inc. from 2000 to 2006, and a Support Engineer at Seagate Software from 1993 to 2000. Isabel holds a BSCIS and BA in Computer and Information Sciences and Business Administration from the University of Colorado Denver.
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