Quartz IP
John Shook is a Cloud Systems Architect at Quartz IP, a position held since January 2024. With extensive experience in IT management, Shook has served as IT Manager at Aurora North from June 2020 to March 2025, and previously as Area IT Manager for Hyatt Hotels Corporation from January 2019 to June 2020. Prior roles include Regional Director of Hotel & Resort Technology at Two Roads Hospitality and IT Manager at both Stowe Mountain Lodge and Bolton Valley Resort. Shook began a career in technology with positions such as Hardware Integration/Data Conversion at Spruce Computer Systems, Inc. and Computer/Network Technician at Saratoga Pc Company / Spa.Net. Shook holds a Bachelor of Science degree in Business Administration from The Citadel, completed in 2000.
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Quartz IP
Quartz IP (formerly Aurora North Software) is a leader in process and technology solutions for the Intellectual Property (IP) industry, providing expert IP practice management consulting and the PracticeLink workflow platform. PracticeLink is trusted by some of the largest IP practices in North America. PracticeLink automates complex, high volume, and risk-prone processes such as document intake and routing, client reporting, and due date management. Firms tailor every step of workflow and communication to support individual client needs, ensuring that efficient, automated processes still feel personal.