Erica Larson

Erica Larson is a seasoned professional with extensive experience in client management and customer service. At Quest CE since May 2015, Erica serves as a Client Account Executive, focusing on nurturing and retaining relationships with TPA clients. Previously, Erica held several roles at Barnes & Noble from November 2004 to May 2015, including Community Business Development Manager, where responsibilities included planning events and securing sales to schools and corporations. Additional experience includes serving as Merchandise Manager, overseeing store displays and operations, and resolving customer complaints.