Andres Cortes has extensive experience in IT support and consulting, currently serving as an Enterprise Technical Support Advisor at Quest Software since November 2019, focusing on Microsoft Platform Management. Prior roles include Presales Engineer at Martinexsa, where Andres architected IT solutions, and Senior IT Consultant at Cloud IT Services, specializing in data center and cloud environments. Additional experience includes IT Support Specialist at SWAT Consulting Services, Deputy Chief of IT Department at Banco de Desarrollo Agropecuario overseeing IT personnel and projects, Technical Consultant at Professional Services, and Technical Support Agent at Sitel. Education includes a degree in Software Development from Universidad Tecnológica de Panamá, an International Diploma in Management and Innovation of Processes from Universidad Latina de Panamá, and earlier education from Colegio La Salle Panama and Centro Cultural Chino-Panameño Instituto Sun-Yat-Sen.
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