Brian O'Malley is a relationship professional with over 17 years of experience in direct sales, account management, and customer success. Currently serving as a Strategic Customer Success professional at Quest Software since 2025, Brian acts as a trusted advisor for large-scale accounts and manages the customer lifecycle to ensure satisfaction and solution adoption. Prior to this role, Brian worked at Verizon Connect as a Senior Manager of Enterprise Customer Success, overseeing a diverse portfolio of clients and facilitating the transition from 4G to 5G. Brian's career also includes positions at Verizon Wireless, Total Voice Technologies, and TRG, LTD., and they hold a degree in Political Science from the University of Toledo.
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