Chang L. is a seasoned professional with extensive experience in application support and technical analysis across various industries. Currently serving as a Senior Support Analyst at Quest Software since February 2022, Chang has previously held key roles such as Application Analyst at MSC Mediterranean Shipping Company and Application Support Engineer at Thomson Reuters. Chang's expertise spans production support, database management, enterprise data modeling, and technical sales, with a strong foundation established through positions at notable companies like BNY Mellon and CA Technologies. A graduate of Drexel University with a Bachelor of Science in Computer Information Systems, Chang L. combines a robust technical background with a proven track record in enhancing software applications and client support.
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