Eric Tejada is an experienced technical support advisor with a strong background in troubleshooting and resolving complex customer issues within enterprise-level environments. Currently serving at Quest Software since November 2019, Eric specializes in data protection platforms, cloud computing, and technical consultation, while effectively managing ongoing customer cases and collaborating with R&D for escalations. Previously, Eric held various roles in technical support and mainframe systems programming across notable companies including Sitel, DXC, HP, and HPE Security. Eric possesses a Master's degree in Project Management from Aden Business School and an engineering degree in Electronics from Universidad Católica Santa María La Antigua.
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