George Moore

George Moore is an accomplished Technical Support Senior Manager at Quest Software, with experience leading a team of 21 across multiple regions while achieving a 96% customer satisfaction rate. With a career spanning over a decade, George has held various positions within the company, including Technical Support Manager II and Technical Support Sr. Advisor, where notable achievements include implementing strategies that improved operational efficiency and coached teams to successfully handle technical escalations. Prior experience includes roles at Hewlett-Packard as a Technical Consultant and Service Delivery Consultant, focusing on mainframe network software and ITILv3 management processes, as well as a Technical Support Engineer at Caja de Seguro Social. George holds an MBA from ADEN University and an Engineer's degree in Electronics and Communications Engineering from Universidad Interamericana de Panamá.