John Kelly is an experienced technical support professional currently serving as the Director of Technical Support at Quest Software since June 2012, where responsibilities include leading EMEA Support for the Information Systems Management organization. Previously, John held positions at Quest Software as Senior Technical Support Manager, overseeing EMEA & APAC Technical Support teams for Data Protection and Unified Endpoint Management product lines, as well as several roles within HP CDS at Pfizer and Siemens, ranging from Technical Support Engineer to Helpdesk Engineer. John holds a Bachelor of Science (BSc) in Software Development with Networking from Munster Technological University and is a VMware Certified Professional.
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