Mac Davidson is an experienced technical support and management professional with a strong background in leading teams and enhancing operational effectiveness. Currently serving as Technical Support Manager II at Quest Software since February 2016, Mac leads a team focused on providing solutions and troubleshooting for software products. Additionally, Mac holds the position of Tech Support Manager II at Dell Panama, where responsibilities include the setup and ramp-up of technical support teams. Previous roles include coordinating employment and training initiatives for the Manitoba Metis Federation and supervising technical support as well as HR functions at myRealPage.com. Mac's early career involved critical analytical roles as a Business Analyst at Tell Us About Us Inc. and as a Management Officer at Cook Consulting, alongside a Bachelor of Arts in Psychology from the University of Manitoba.
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