Quest
Michael Klocek is an experienced technical training developer currently employed at Quest Software since October 2016, where responsibilities include creating product documentation, developing technical training, and managing Learning Management Systems. Prior to this role, Michael worked at Dell for over 13 years in various positions, including Technical Training Development Advisor and Enterprise Technical Support roles, where responsibilities ranged from providing complex technical support to creating training materials for various stakeholders. Michael's technical expertise covers areas such as Microsoft technologies, virtualization solutions, and Dell systems management software, complemented by a hands-on background in computer repair and troubleshooting from earlier roles at BANCTECH SYSTEMS LTD and Pixel Magic Imaging. Michael holds a high school diploma with educational experiences at multiple institutions, including Austin Community College and The University of Texas at San Antonio.
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