Rui Almeida has extensive experience in technical support and system administration, currently serving as an Enterprise Tech Support Sr. Advisor at Quest Software since October 2017, where responsibilities include troubleshooting backup and recovery solutions and maintaining high customer satisfaction. Prior roles include General Manager at The Edward Lear, focusing on service standards and team development, and System Administrator across multiple companies, including Izzato and MundoWeb, where Rui managed hosting services and implemented various IT solutions. Education was completed at Instituto Politécnico do Cávado e do Ave.
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