Brian Tilley, Ph.D., is an expert in AI product development and ethics, focusing on empathetic user research to enhance healthcare solutions. Currently a Senior UX Researcher at Quest Diagnostics, Brian leads ethnographic studies to optimize integrations within health systems. With a rich background including roles at Harvard Business School and the American Medical Association, Brian has dedicated over 15 years to exploring user-driven technological innovation globally, particularly in diverse cultural contexts. They hold a Ph.D. in Cultural Anthropology from The Johns Hopkins University.
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