Javaul Mack is a seasoned professional in the healthcare industry, having held the position of Sr Supervisor for the Patient Navigators and the Women’s Health Billing Service Specialists at Quest Diagnostics. Prior to this role, they served as a Customer Solutions Specialist and a Billing Representative within the same company. Javaul's experience also includes working as a Billing Specialist at UnitedHealth Group from 2014 to 2020. They earned a Bachelor of Arts in Health Care Administration from Ohio Wesleyan University after graduating with a high school diploma from Severn School.
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