Pam Abdo, MA, PMP, ITIL-F, LSS, is a Technical Program and IT Service Management Leader with extensive experience in driving strategic change and enhancing service delivery. They have successfully led global IT initiatives, managed cross-functional teams, and implemented IT standards, resulting in significant financial recoveries and operational efficiencies. Currently serving as a Technical Program Manager at Quest Diagnostics, Pam continues to deliver multimillion-dollar projects focused on modernizing infrastructure and improving customer experience. Their career highlights include the recovery of $1.3 million in billing errors and delivering $2.4 million in annual savings through strategic project management.
Location
Sioux City, United States
This person is not in the org chart
This person is not in any teams
This person is not in any offices