Pavan Patil is a Lead Software Engineer specializing in ServiceNow at Quest Diagnostics. With over seven years of experience in ITSM, custom applications, CMDB, and technical operations, Pavan has successfully managed Incident, Problem, Change, and Knowledge Management processes. They have a strong track record of reducing incident response times and enhancing service efficiency through Knowledge Management. Previously, Pavan held roles at companies such as ICICI Bank, Wipro, EY, and Cognizant, where they developed tailored solutions and managed configuration management databases.
Location
Hyderabad, India
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