Ricky Cress, MSOL, is a results-driven operations professional with 13 years of experience in various sectors, specializing in operations, human engineering, change management, and leadership development. They have held roles in prominent organizations such as Orlando Health, Florida Hospital Medical Group, and DB&A, where they contributed to performance improvement and leadership accountability. Currently, Ricky serves as the Director of Strategic Partnerships for the Southeast Region at Quest Diagnostics, focusing on strategic collaborations and stakeholder engagement. Ricky earned a Master's degree in Organizational Leadership from Gonzaga University and a Bachelor's degree in Marketing Management from the University of Central Florida.
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