Rob Martinelli serves as Vice President and Executive Director of National Patient Services at Quest Diagnostics since May 2022, overseeing a national team of approximately 15,000 phlebotomists and managing operational processes across six regions. Martinelli's previous roles at Quest Diagnostics include Senior Director of Customer Experience. Additional experience includes leadership positions at CFGI, Anthem, Inc., and JetBlue Airways, where responsibilities ranged from business transformation to customer experience enhancement. Martinelli began a career in finance at Deutsche Bank and Andersen LLP after earning a BBA in Public Accounting from Pace University. Martinelli holds a CPA designation and has accumulated extensive expertise in compliance, continuous improvement, and operational leadership across various industries.
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