Thomas Vincent is a strategic leader with a proven history in business growth, digital transformation, and enhancing customer experience. They served as a Digital Customer Experience Manager at Blueprint Genetics from 2018 to 2021, and are currently the Senior Manager of Customer Experience at Quest Diagnostics, where they focus on business development and defining long-term customer experience strategies. Thomas has a Master's degree in Business Administration & Biology from IGR/IAE Université Rennes 1 and has held various roles in digital marketing and education. Their expertise spans across growth strategies in over 70 countries, digital innovation, and optimizing customer journeys to drive business success.
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