Omar Arfaoui is a Customer Experience Expert with extensive experience in technical support and service delivery across various markets including the UKI, North America, Greece, Poland, the Middle East, and South Africa. Currently serving as a Service Delivery Manager at Questel, Omar has previously held roles such as Senior Content Writer at DevElite and Customer Care Consultant at Assist Digital. With a background in account management and technical support at HP, Omar has honed skills in troubleshooting and customer satisfaction. Omar holds a Master's degree in English Civilization from Université de La Manouba and participated in the Erasmus+ Mobility Program at the University of Szeged.
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