William W. has extensive experience in IT support and infrastructure engineering, spanning over a decade. Currently working at Questeq since November 2013 as an Infrastructure Engineer and Level 2 Desktop Engineer, William provides both on-site and remote support for a school district, managing a diverse range of devices and maintaining Windows servers in a virtual ESXi environment. Previous roles include IT Support Technician at Shell, Deployment Technician at UPMC, Information Systems Technician at Metso, and various deployment and installation technician positions at CompuCom, Global Resources, and MurTech Consulting, where responsibilities included hardware installations, network troubleshooting, and supporting user environments. William’s educational background includes studies at James Watt College and Greenock High School.
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