Dhaanu I is a Software Engineer at Questera since August 2023, serving as the Project Lead for PLGOS, a UX SDK platform aimed at improving user engagement for startups through tools like onboarding, feedback, surveys, and chatbots. Prior to Questera, Dhaanu worked at Tech Mahindra from January 2021 to August 2022 as a Technical Support Associate, managing customer queries via LiveChat and supervising a team as a Subject Matter Expert. Additional experience includes a role as a Technical Associate at Sutherland from October 2019 to January 2021, also handling customer queries through LiveChat. Dhaanu completed a Bachelor of Engineering in Electronics and Communications Engineering from THANTHAI PERIYAR GOVERNMENT INSTITUTE OF TECHNOLOGY between 2014 and 2018 and attended Masai from August 2022 to May 2023.
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