Andrews Sekar

Andrews Sekar is a seasoned professional in customer success and product management with extensive experience, particularly at QuestionPro since February 2014, where the role as Lead Customer Success involves managing high-visibility accounts, identifying revenue growth opportunities, and enhancing client engagement through improved onboarding processes. Notable achievements include retaining former clients and maintaining a retention rate above 90%. Prior experience as a Customer Success Manager at SurveyAnalytics LLC involved identifying customer needs, collaborating with engineering, and creating personalized success plans. Andrews holds a Bachelor's degree in Information Technology from the University of Madras and has foundational education in Mathematics and Computer Science from Tarapur Vidya Mandir.