Jeswin Thomas

Head, Customer Success Team | Workforce at QuestionPro

Jeswin Thomas has extensive experience working in the Customer Success Team at QuestionPro, where Jeswin has demonstrated their expertise as a Subject Matter Expert and Customer Success Manager. Jeswin also has experience as a CRM Manager, where Jeswin worked on understanding client requirements and implementing solutions using Salesforce customization. Additionally, Jeswin briefly worked as a Business Development Executive at QuestionPro MENA. Jeswin Thomas is skilled at managing and maintaining relationships with clients, ensuring customer satisfaction, and promoting long-term strategic partnerships. Jeswin's work involves auditing renewals, managing intelligence for clients, and conducting regular training sessions for clients on product modules.

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Timeline

  • Head, Customer Success Team | Workforce

    April, 2017 - present

  • Subject Matter Expert

    January, 2017

  • Customer Success Manager

    August, 2014