Anne Young is an experienced professional in business process engineering, AI, and automation, currently serving as the Senior Manager of AI & Process Automation at Questrade Financial Group since September 2025. In this role, Young leads a team focused on the innovation of artificial intelligence solutions, including the successful launch of a customer-facing Gen AI chatbot. Prior to this, Young worked at Flexiti, where responsibilities included managing business transformation projects and embedding intelligent automation into operations. Previous roles include business ownership at Wood Finds, and various analytical positions at Staples and its North American Delivery division, emphasizing requirements gathering and process optimization. Young holds an Associates Certification in Business Analysis from Global Knowledge and an Accounting Clerk degree from Nova Scotia Community College.
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