Cathy Xiao is an experienced professional in the financial services sector, currently serving as the Sales Training Lead at Questrade Financial Group since November 2015. Cathy has held various roles within the company including Supervisor of Corporate Sales Training and Quality Coach Supervisor. Prior to Questrade, Cathy worked at Town Shoes & The Shoe Company as a Sales Associate and also gained experience from positions at Questrade as a Front Desk Agent, TELUS as a Help Desk Specialist, Cash Money as a Service Desk Agent, Starbucks as an Assistant Manager, and NECC ERP Training & Consulting Center as a Clerical Assistant. Educated at Sheridan College, Cathy blends robust customer service skills with a strong background in training and development.
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