Lia Pistilli

Lia Pistilli is an experienced professional in training and onboarding, currently serving as the Onboarding Lead at Questrade Financial Group since November 2019, where responsibilities include developing comprehensive onboarding programs and assessments for Client Service Specialists. Lia's career progression at Questrade includes roles as Onboarding Specialist, Quality Coach, Client Services Team Lead, and Client Services Specialist, demonstrating a strong focus on training effectiveness and client service excellence. Prior experience includes a role as a Sephora Collection Brand Ambassador, enhancing brand loyalty and sales, and various research assistant positions at Ryerson University, where skills in data management, marketing strategy, and event organization were developed. Lia earned a Bachelor of Arts in Psychology from Ryerson University in 2018.