Michelle Chan

Michelle Chan has extensive experience in business technology and client services, currently serving as a Business Technology Support Analyst at Questrade Financial Group since September 2017. Prior roles at Questrade include Jr Business Technology Support Analyst and Client Services Team Lead. Prior to Questrade, Michelle worked at CIBC as a Verification Officer, responsible for processing documentation, ensuring accuracy, and supporting team training. Earlier experience includes serving as a Front Desk Agent at Monte Carlo Inn, where responsibilities encompassed managing bookings, processing payments, and addressing customer complaints. Michelle holds a Diploma in Travel and Tourism from Seneca College and an Ontario Secondary School Diploma from St. Augustine Catholic High School.