John (Jay) U. is a Principal Technical Learning Experience Designer at Quickbase, specializing in B2B customer education and content creation. With over eight years of experience, Jay has developed impactful training programs that enhance user adoption and value realization. Previously, Jay worked as a Technical Software Trainer at Hexagon Manufacturing Intelligence, where they created and managed training content and delivered both instructor-led and virtual training. Jay's earlier role as a Metrology Technician III at Huntington Ingalls Industries involved performing detailed measurements and training new employees. Jay holds a Bachelor's degree from Old Dominion University and an Associate of Applied Science from Thomas Nelson Community College.
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