Matthew Nadeau is a seasoned Customer Success Manager with extensive experience leading initiatives in various technology and service sectors. Matthew has worked at Vision Critical as a Principal Customer Success Manager, championing customer engagement and adoption of the platform. Previous roles include Customer Success Manager at BMC Software, where Matthew focused on maximizing customer investment in Remedyforce, and IT Manager for the City of Sarasota, overseeing a range of IT programs and operations. Currently, Matthew serves as a Senior Customer Success Manager at Quickbase, following a role as Customer Success Executive at Cisco, where relationship building within the state, local, and education sectors was a key focus. Matthew's background also includes technical roles, project management, and on-site support, demonstrating a well-rounded expertise in both customer success and IT environments.
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