Gina C. has extensive experience in customer support, currently serving as a Tier II Support Representative at QuickPivot since January 2013, focusing on customer data and email marketing platform issues. Previous roles include a Tier I Support Representative at QuickPivot and SmartSource, where Gina led training programs, managed client projects, and provided technical support. Earlier experience includes positions at Harte-Hanks Direct Marketing and Publishers Circulation Fulfillment, where Gina contributed to marketing analytics, database management, and web development. Gina holds a BS in Mass Communications/Public Relations from Boston University and has pursued various certifications and courses in relevant areas, including SnowflakeDB and AWS.
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