Michael Simba is a seasoned Solutions Architect and ServiceNow expert with over 11 years of experience in the GCC IT industry. They served as a BSM Consultant at Quintica from 2010 to 2017, where they optimized IT services for operational efficiency and client satisfaction. Transitioning into roles such as AGS Consultant at IFS assyst from 2017 to 2019, Michael engaged clients to enhance ITSM solutions and drive efficiency improvements. Most recently, as Digital Transformation Lead at Bank Muscat from 2020 to 2021, they spearheaded digital initiatives aimed at enhancing customer experience and operational growth. Michael holds a Bachelor of Science in Information Systems and Technology from the United States International, obtained in 2011.
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