Edline Peter

Edline Peter has a diverse work experience in the field of IT service management and support. Edline currently works at Quorum Software as an IT Service Manager starting from 2022. Prior to this, they worked at Upside Learning Solutions from 2017 to 2023, starting as an Associate Sr Support Manager and later becoming a Support Manager. In this role, they acted as a point of contact for queries and incidents. Before that, they worked at Saba Software as a Product Support Engineer from 2014 to 2015, where they handled customer queries, provided training, and managed calls and tickets for product-related queries. Edline'searliest work experience was as a Technical Associate at Maersk / Hewlett Packard Global soft Ltd. from 2011 to 2014.

Edline Peter completed their Bachelor of Commerce - BCom degree in Information Technology from Savitribai Phule Pune University between 2007 and 2010. In 2012, they pursued further education in Incident Management, obtaining an ITIL v3 certification from Evision. Additionally, in the same year, they also completed a course in Network and System Administration/Administration, earning an MCITP certification from Karrox.