Marcus Eberling is a seasoned technical support professional with extensive experience in cloud technology and human capital management software. Currently serving as the Cloud Technical Support Manager at Quorum Software since December 2024, Marcus leads a team that resolves infrastructure issues for SaaS Cloud products, ensuring service availability. Previously at UKG, roles included Manager of Technical Support Engineering and Product and Cloud Engineer Team Leader, where collaborative communication and team management were key highlights. Marcus began the career at Ultimate Software as a Senior Technical Support Engineer, earning recognition for dedication to customer satisfaction among a large client base. Earlier roles involved technical support and troubleshooting at Office Depot, Broward Supervisor of Elections, FAME, and MDVIP. Marcus holds an education credential from Atlantic Technical College.
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