Jesse Ochoa

Jesse Ochoa is a skilled customer support professional with extensive experience in providing exceptional service, particularly in the political sector through the role at Quorum. Jesse has demonstrated expertise in navigating clients through technical issues and achieving high customer satisfaction ratings. Previous roles include customer support and quality control at Cognizant, where Jesse managed multiple cases and facilitated Microsoft Federal projects. Experience also encompasses consultancy and operations at Infosys, enhancing reporting and vendor management processes. Earlier positions include sales support at EXPRESS, technical roles at Panasonic USA, electoral outreach at People's Action Institute, and as an emergency medical technician. Education includes a Bachelor of Applied Science in Mechanical Engineering from the University of Nevada, Reno, and an Associate of Arts from the College of Southern Nevada.