Joe McElhaney is a seasoned Chief Customer Officer and Vice President of Customer Success, specializing in optimizing retention and growth for B2B SaaS companies. With 12 years of experience in the industry, Joe has a proven track record of enhancing customer onboarding, product adoption, and retention strategies across various sectors. Previously, Joe served as Vice President of Customer Success at Network for Good, where they managed a portfolio catering to thousands of SMB software customers. Their education includes a Bachelor’s Degree in Mechanical Engineering from Virginia Polytechnic Institute and State University. Currently, Joe is the Vice President of Account Management at Quorum.
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