Nina Valera

Nina Valera currently serves as an Enterprise Customer Success Manager II at Quorum since February 2023. Prior to this role, Nina held the position of Client Success Manager at springbig from August 2020 to October 2022, where responsibilities included enhancing customer loyalty and communications for cannabis dispensaries. Nina also worked at GovSpend as an Enterprise Customer Experience Manager from November 2018 to March 2020, focusing on government purchasing and bidding solutions. Additionally, Nina has extensive experience at JPay, where a progression of roles from Customer Service Representative to Client Services Manager spanned nearly seven years, emphasizing innovative communication and payment solutions in the corrections sector.