Tom White is currently the Head of Customer Success at QV Systems, where they have focused on building and scaling the Customer Success function since 2025. Previously, from 2019 to 2022, Tom served as the Customer Success Team Lead at essensys, where they expanded the team and improved customer satisfaction. Earlier in their career, they contributed to Quotevine Limited as a Customer Implementation Expert from 2015 to 2018, developing customer support processes and training programs during the company's early growth.
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