Sofie Bolten

Sofie Bolten is a seasoned professional with extensive experience in customer service and excellence, currently serving as the Customer Service Lead at QWIC since November 2021. Prior to this role, Sofie was the Customer Excellence Manager for JOOLZ a Milk Design BV brand from November 2014 to November 2021, where responsibilities included leading European in-house sales and customer service teams while implementing and improving processes for B2B and B2C customers. Sofie's career also includes positions as a Customer Experience Coordinator B2C and Customer Service Representative, along with experience as a Tandartsassistente at Tandartsen aan de Herengracht, and a Senior Servicedesk Medewerker at Guidion. Sofie's career began as a Verkoopmedewerker and Receptionist at Summum Woman from December 2007 to August 2010. Sofie holds a degree from the University of Amsterdam, completed between 2007 and 2014.