Scott Royer is an experienced leader in customer support and operational efficiency, currently serving as the Director of Customer Support at Qwikkit since February 2024. Prior to this role, Scott worked at AMPP: Association for Materials Protection and Performance from April 2023 to February 2024 in customer support. Scott held the position of Director of Customer Care at Wayfair from January 2016 to January 2023, where significant accomplishments included scaling the supply chain support team and consolidating delivery driver support. Before Wayfair, Scott served as Senior Manager at Zions Bancorporation from February 2012 to January 2016, leading team managers to improve productivity and implement career development programs. Scott's experience also includes managing customer service operations at Spectrum from December 2005 to November 2011 and overseeing domestic and international operations as General Manager at Dish Network from 1995 to 2005. Scott holds a Master of Business Administration (MBA) in Global Enterprise Management from Jones International University.
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