R.A Jones manufactures packaging machinery for beverage, chemical, food, dairy, consumer goods, pharmaceutical, and industrial industries. They provide parts, materials, maintenance services, equipment, modernization, training, documentation, consultancy services, and production support services. Their products include aerosol machines, cartoningmachines, chub packaging machines, cup-filling sealing systems, multipack machines, and pouching machines.

Manufacturing

Support Services

Training

R.A Jones

R.A Jones' headquarters in Covington, KY, United States

This department focuses on the development and optimization of assembly processes in engineering.

Assembly Engineering

The Engineering team at R.A Jones is responsible for designing, developing, and maintaining the company's advanced packaging machinery. They handle electrical and mechanical engineering tasks, manage product innovation, and ensure machinery is optimized for efficiency and reliability. This team also provides technical support, oversees project implementation, and works on continuous improvement to meet client needs across various industries.

Engineering

The Customer Service Team at R.A Jones ensures client satisfaction by managing service accounts, addressing inquiries, providing technical support, and coordinating field services. This team of service account managers, customer service representatives, and managerial staff helps clients troubleshoot machinery issues, schedules maintenance, and offers tailored aftermarket sales solutions to meet the diverse needs of industries ranging from food and beverage to pharmaceuticals.

Customer Service Team

The Operations Team at R.A Jones is responsible for overseeing the production and delivery of packaging machinery and related services. They ensure efficient day-to-day operations, coordinate with sales and project management to meet client requirements, manage field service and aftermarket support, and drive continuous improvement across all operational processes. The team plays a crucial role in maintaining high standards of quality and operational efficiency to support the company's diverse product line and customer base.

Operations Team

The Project Management team at R.A Jones oversees the planning, execution, and completion of packaging machinery projects across various industries such as beverage, chemical, and pharmaceutical. They coordinate resources, manage timelines, communicate with clients, and ensure that projects meet regulatory standards and customer specifications. This team ensures efficient project delivery while aligning with company goals and maintaining high-quality standards.

Project Management

The Sales and Account Management Team at R.A Jones is responsible for driving sales, managing customer relationships, and ensuring client satisfaction within the various industries the company serves. This team coordinates efforts to market and sell packaging machinery, handles key accounts, develops new customer relationships, and maintains existing ones. They also provide tailored solutions and support to meet the specific needs of clients in the beverage, chemical, food, dairy, consumer goods, pharmaceutical, and industrial sectors.

Sales and Account Management Team

This department focuses on the design, development, and management of engineering processes and projects.

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Other teams

Engineering

Customer Service Team

Operations Team

Project Management

Sales and Account Management Team

Engineering Services