Ross Smith, FRSA, currently serves as an author for The AI Revolution in Customer Service and Support while holding the position of WW Support Leader for Modern Workplace Supportability at Microsoft since August 2019. As a co-founder of Future World Alliance and the Seattle Women in Tech Consortium, Ross advocates for responsible AI, education, and community support for women in technology. Additional roles include Fellow at The RSA, Director of Skype for Good, and various leadership positions within AnitaB.org and the Grace Hopper conference. Ross holds a PhD in Inclusive Design and Creative Technology Innovation from University College Dublin and a BS in Decision/Computer Sciences from Rider University.
This person is not in the org chart
This person is not in any teams
This person is not in any offices