Lucy O’Connell is a Healthcare Rev Cycle Intelligence Leader currently serving as a Sr. Product Manager at R1 RCM, where they lead a team focused on innovative tech solutions for various revenue intelligence service lines. Previously, Lucy held roles in customer care and product management across several organizations, including athenahealth and azara healthcare, where they contributed to operational readiness and analytics development. With a background including a Health Extension Volunteer position with the Peace Corps and experience at Massachusetts General Hospital, Lucy has a strong foundation in patient services and community health initiatives. They are currently pursuing a Bachelor of Arts in Art History Criticism and Conservation at Tulane University.
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